{"id":12749,"date":"2025-04-24T16:33:19","date_gmt":"2025-04-24T09:33:19","guid":{"rendered":"https:\/\/pt-medan.go.id\/?p=12749"},"modified":"2025-04-28T11:36:57","modified_gmt":"2025-04-28T04:36:57","slug":"sosialisasi-pelayanan-prima-di-ptsp-pengadilan-tinggi-medan-btn-berikan-pembekalan-kepada-petugas","status":"publish","type":"post","link":"https:\/\/pt-medan.go.id\/?p=12749","title":{"rendered":"Sosialisasi Pelayanan Prima di PTSP Pengadilan Tinggi Medan, BTN Berikan Pembekalan kepada Petugas"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"12749\" class=\"elementor elementor-12749\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1ff8a6d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1ff8a6d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-295a8c2\" data-id=\"295a8c2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a86e746 elementor-widget elementor-widget-text-editor\" data-id=\"a86e746\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: justify;\"><span style=\"color: #000000;\">Medan, 24 April 2025 &mdash; Dalam upaya meningkatkan kualitas layanan kepada masyarakat, Pengadilan Tinggi Medan menggelar kegiatan Sosialisasi Pelayanan Prima bagi Petugas Pelayanan Terpadu Satu Pintu (PTSP). Kegiatan ini bekerja sama dengan tim dari Bank Tabungan Negara (BTN) dan berlangsung pada Kamis, 24 April 2025 di Ruang Sidang Cakra Pengadilan Tinggi Medan. Sosialisasi ini diikuti oleh seluruh petugas PTSP dengan penuh antusiasme. <\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ed8e99e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ed8e99e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-852a998\" data-id=\"852a998\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a8bc60c elementor-widget elementor-widget-image\" data-id=\"a8bc60c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"580\" height=\"580\" src=\"https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/61.jpg?fit=580%2C580&amp;ssl=1\" class=\"attachment-large size-large wp-image-12752\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/61.jpg?w=1080&amp;ssl=1 1080w, https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/61.jpg?resize=500%2C500&amp;ssl=1 500w, https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/61.jpg?resize=1024%2C1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/61.jpg?resize=270%2C270&amp;ssl=1 270w, https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/61.jpg?resize=768%2C768&amp;ssl=1 768w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-cc32a57\" data-id=\"cc32a57\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f2a4c3 elementor-widget elementor-widget-image\" data-id=\"0f2a4c3\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"580\" height=\"580\" src=\"https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/59.jpg?fit=580%2C580&amp;ssl=1\" class=\"attachment-large size-large wp-image-12750\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/59.jpg?w=1080&amp;ssl=1 1080w, https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/59.jpg?resize=500%2C500&amp;ssl=1 500w, https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/59.jpg?resize=1024%2C1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/59.jpg?resize=270%2C270&amp;ssl=1 270w, https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/59.jpg?resize=768%2C768&amp;ssl=1 768w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b71ac39 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b71ac39\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0674b80\" data-id=\"0674b80\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-01ad912 elementor-widget elementor-widget-text-editor\" data-id=\"01ad912\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: justify;\"><span style=\"color: #000000;\">Dalam pembekalan tersebut, tim BTN memberikan materi mengenai pentingnya profesionalisme, keramahan, kecepatan, dan ketepatan dalam melayani publik. Para peserta juga dibekali dengan teknik komunikasi efektif serta tips menjaga sikap proaktif dan solutif di tengah berbagai situasi pelayanan. Turut Hadir dalam acara Hakiim Tinggi Pengawas Bidang PTSP didampingi Sekretaris Pengadilan Tinggi Medan, menyampaikan bahwa peningkatan kualitas pelayanan publik merupakan bagian dari komitmen lembaga peradilan dalam mewujudkan transparansi dan akuntabilitas. Sementara itu, Tim dari BTN selaku Narasumber menekankan bahwa pelayanan prima bukan hanya tentang memenuhi standar prosedur, tetapi juga menyangkut membangun hubungan emosional positif dengan masyarakat pengguna layanan.&nbsp;<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-99690c1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"99690c1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4b1e59a\" data-id=\"4b1e59a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-06a9e13 elementor-widget elementor-widget-image\" data-id=\"06a9e13\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"580\" height=\"580\" src=\"https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/62.jpg?fit=580%2C580&amp;ssl=1\" class=\"attachment-large size-large wp-image-12753\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/62.jpg?w=1080&amp;ssl=1 1080w, https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/62.jpg?resize=500%2C500&amp;ssl=1 500w, https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/62.jpg?resize=1024%2C1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/62.jpg?resize=270%2C270&amp;ssl=1 270w, https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/62.jpg?resize=768%2C768&amp;ssl=1 768w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f8f573c\" data-id=\"f8f573c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9f7d7ae elementor-widget elementor-widget-image\" data-id=\"9f7d7ae\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"580\" src=\"https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/64.jpg?fit=580%2C580&amp;ssl=1\" class=\"attachment-large size-large wp-image-12755\" alt=\"\" srcset=\"https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/64.jpg?w=1080&amp;ssl=1 1080w, https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/64.jpg?resize=500%2C500&amp;ssl=1 500w, https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/64.jpg?resize=1024%2C1024&amp;ssl=1 1024w, https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/64.jpg?resize=270%2C270&amp;ssl=1 270w, https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/64.jpg?resize=768%2C768&amp;ssl=1 768w\" sizes=\"(max-width: 580px) 100vw, 580px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b018362 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b018362\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0a44f2d\" data-id=\"0a44f2d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-751e3ec elementor-widget elementor-widget-text-editor\" data-id=\"751e3ec\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: justify;\"><span style=\"color: #000000;\"> Kegiatan ini diakhiri dengan sesi tanya jawab interaktif dan simulasi pelayanan kepada masyarakat, di mana para peserta berlatih menerapkan teknik-teknik pelayanan prima yang telah disampaikan. Melalui kegiatan ini, diharapkan kualitas pelayanan PTSP Pengadilan Tinggi Medan dapat terus meningkat, sejalan dengan semangat reformasi birokrasi di lingkungan peradilan Indonesia.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Medan, 24 April 2025 &mdash; Dalam upaya meningkatkan kualitas layanan kepada masyarakat, Pengadilan Tinggi Medan menggelar kegiatan Sosialisasi Pelayanan Prima bagi Petugas Pelayanan Terpadu Satu Pintu (PTSP). Kegiatan ini bekerja sama dengan tim dari Bank Tabungan Negara (BTN) dan berlangsung pada Kamis, 24 April 2025 di Ruang Sidang Cakra Pengadilan Tinggi Medan. Sosialisasi ini diikuti [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":12751,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","enabled":false}}},"categories":[18],"tags":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/pt-medan.go.id\/wp-content\/uploads\/2025\/04\/60.jpg?fit=1080%2C1080&ssl=1","jetpack-related-posts":[],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"https:\/\/pt-medan.go.id\/index.php?rest_route=\/wp\/v2\/posts\/12749"}],"collection":[{"href":"https:\/\/pt-medan.go.id\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/pt-medan.go.id\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/pt-medan.go.id\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/pt-medan.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12749"}],"version-history":[{"count":3,"href":"https:\/\/pt-medan.go.id\/index.php?rest_route=\/wp\/v2\/posts\/12749\/revisions"}],"predecessor-version":[{"id":12758,"href":"https:\/\/pt-medan.go.id\/index.php?rest_route=\/wp\/v2\/posts\/12749\/revisions\/12758"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/pt-medan.go.id\/index.php?rest_route=\/wp\/v2\/media\/12751"}],"wp:attachment":[{"href":"https:\/\/pt-medan.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12749"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/pt-medan.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=12749"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/pt-medan.go.id\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=12749"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}